Privacy policy
Last modified: October 22, 2025
1. Introduction
Jimmy Faccioli trading as JimmyTech (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, including via our website jimmytech.com.au, contact forms, AI chatbot, and email communications.
This policy complies with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). By using our site or services, you consent to these practices.
2. Information We Collect
We may collect the following types of personal information:
Personal Information:
- Name, email address, phone number (optional), and other details from contact forms or enquiries.
- Subject and message content from submissions.
- Preferences or feedback from interactions (e.g., service interests like SEO or web design).
Usage and Device Data:
- How you use the site (e.g., pages visited, time spent) via cookies or analytics tools.
- Device info (browser type, IP address, location approximate from IP for local Perth/AU relevance).
We collect this voluntarily when you contact us or interact with the AI chatbot, and automatically for site improvement. No sensitive information (e.g., health/financial) is collected unless you provide it for specific services.
3. How We Use Your Information
We use your information for legitimate purposes, including:
- Responding to enquiries, providing quotes, and delivering services (e.g., SEO audits, WordPress builds).
- Personalizing communications (e.g., tailored follow-ups on NDIS or global projects).
- Improving our site, chatbot, and services (e.g., analyzing form submissions for better UX).
- Sending updates or marketing (e.g., newsletters on SEO tips—with opt-out option).
- Compliance and reporting (e.g., GST invoicing via Stripe).
We do not sell your data. Marketing emails comply with APP 7 (direct marketing opt-out).
4. Disclosure of Information
Your information may be disclosed to:
- Service providers (e.g., Brevo for emails, Stripe for payments, Google Analytics for insights)—all bound by confidentiality.
- Third parties with your consent (e.g., freelancers for subcontracted tasks).
- Legal authorities if required by law (e.g., ATO audits).
We do not share with marketers without consent. International transfers (e.g., Google servers) are APP 8-compliant.
5. Security and Data Storage
We use industry-standard measures to protect your information from misuse, loss, or unauthorized access, including:
- Encrypted forms and emails (HTTPS, TLS).
- Secure hosting (Elementor Cloud with firewalls).
- Access controls and regular audits.
No system is 100% secure—we cannot guarantee absolute protection. Data is retained for 7 years (legal minimum for AU freelancing) or until no longer needed, then securely deleted.
6. Cookies and Website Tracking
Our site uses cookies and similar technologies for functionality and analytics (e.g., Google Analytics for traffic patterns). These collect:
- IP address, browser type, pages visited.
You can manage cookies via browser settings. We use them to improve user experience and site performance. No tracking for advertising without consent.
7. External Links
Our site may link to third-party sites (e.g., LinkedIn, GitHub). We are not responsible for their privacy practices—review theirs before sharing data.
8. Access and Correction of Your Information
You can request access, correction, or deletion of your information by emailing us. We’ll respond within 30 days (free, unless excessive). Verification (e.g., ID) may be required. Complaints go to the OAIC (oaic.gov.au).
9. Children’s Privacy
Our services are for adults/businesses—we do not knowingly collect data from children under 16 without parental consent.
10. Changes to this Privacy Policy
We may update this policy by posting revisions here. Changes take effect immediately; continued use constitutes acceptance. Check periodically.
11. Contact Us
For privacy questions, contact:
JimmyTech
📞 0439 772 890
🌐 jimmytech.com.au
You can also complain to the Office of the Australian Information Commissioner (OAIC): oaic.gov.au